Compliance guard
No referral payments, a discount and waiver log, publicity approvals, and the checks the law requires.
1 Referral sources instead of referral payments
| Matter | Source of instruction | Relation to the firm | Paid to the source | Evidence |
|---|---|---|---|---|
| CV-2026-0142 | Walk-in enquiry at the counter | None | RM0.00 | Attestation signed by the partner |
| CV-2026-0138 | Existing client, previous file 2024 | Former client | RM0.00 | Client record linked |
| CV-2026-0151 | Bank panel appointment | Panel firm code 7712 | RM0.00 | Panel appointment letter on file |
| CV-2026-0160 | Landlord's company secretary | Professional correspondent | RM0.00 | No fee paid; noted in the file |
Bar Council Ruling 14.23 treats paying a person to introduce clients as touting. So the field exists to record the source and show the zero, not to pay anyone. There is no commission rule engine, no payout module and no agent ledger anywhere in this product.
2 Discounts, waivers and publicity
Fee decisions log
| Date | Matter | Decision | Approver |
|---|---|---|---|
| 12 Aug 2026 | CV-2026-0142 | 25% discount, at the ceiling | A. Rahman |
| 15 Aug 2026 | CV-2026-0138 | Waiver of scale fee — family matter, recorded as a waiver | A. Rahman |
| 02 Sep 2026 | CV-2026-0151 | 30% discount requested by referrals — refused by the engine | — |
A request above the ceiling is not silently rounded down; it is refused and logged, which is the evidence a firm would want if the order were ever audited.
Publicity approvals
| Material | Channel | Status |
|---|---|---|
| Firm profile and practice areas | Website | approved |
| Note on conveyancing timelines | Client newsletter | approved |
| "Fastest transfer in town" advertisement | Social media | refused — comparative claim |
The rules on publicity are the firm's responsibility even when a third party writes the copy, so approvals are recorded against the material, not against the messenger.
3 The rest of the guard rails
Client money
Ledger per client, reconciliation every month, retention of records, and no payout without a solicitor's authority.
Anti-money laundering
Customer due diligence on every party, source of funds, and a record that survives the file.
Data protection
Consent notices, retention and disposal schedule, breach playbook with a 72-hour clock, and a named officer.
Signing method
Documents that may not be signed electronically are blocked in code, with the attempt logged.
Zentra Law prototype · Zentra Property Group · English (US) UI · sample data only
Compliance guard. Design intent only; the firm remains responsible for its own compliance, and the rules cited must be verified with counsel.